Helpful answers for every little question.

Start with our Size Guide, using height first and weight as a second check. If your little one is between sizes, we recommend choosing the larger option for more room to move and grow.

Every product page includes its key features, size options, colour choices, materials, stock status, and care-related details. If you still need a hand, our care team is happy to help.

We begin preparing orders quickly, but we will always do our best to help. Contact us as soon as possible with your order number and the change you need.

Most orders are carefully prepared and dispatched within 1–2 business days. Standard delivery takes 3–5 business days after dispatch, while express delivery takes 1–2 business days.

As soon as your order leaves our care, you receive a shipping confirmation with a tracking link. Use that link to follow your parcel’s latest status in real time.

Yes. Standard shipping is free on orders over $75. Express shipping is available for $12 when you need your essentials a little sooner.

If your order arrives damaged, incomplete, or simply is not the right fit, contact us within 7 days of delivery. We will review the issue with care and make the next step clear.

Email our customer-care team with your order number and a short note about the item. Eligible items should be unused, unwashed, and in their original packaging. We will send the return instructions by email.

Please include your order number, the email used at checkout, and a brief description of what you need. For damaged items, clear photos help our team resolve things faster.